Privacy Policy | Australia for Wine Connoisseurs

Introduction

This Privacy Policy explains how Australia for Wine Connoisseurs ("we," "us," or "our") collects, uses, shares, and protects the personal information you provide when you visit our website, attend our events, or interact with our services. We respect your privacy and are committed to protecting your personal data in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and other applicable privacy laws.

By using our services, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information.

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information

We may collect personally identifiable information such as:

Name, email address, telephone number, and mailing address
Date of birth (to verify you are of legal drinking age)
Payment information when you make a purchase or book an event
Information provided when filling out forms, surveys, or questionnaires
Information provided when contacting our customer service team
Preferences related to wine selections, tastings, and events

Non-Personal Information

We automatically collect certain non-personal information when you visit our website, including:

Browser type and version
Operating system
IP address and device information
Referring website addresses
Pages visited and time spent on those pages
Links clicked and actions taken on our website

How We Use Your Information

We use the information we collect about you for the following purposes:

To provide, operate, maintain, and improve our services
To process and fulfill your bookings, registrations, and purchases
To send administrative information, such as confirmations, updates, and security alerts
To personalize your experience and deliver content relevant to your interests
To communicate with you about promotions, upcoming events, and other news
To conduct research and analysis to better understand our customers' preferences
To protect against, identify, and prevent fraud and other illegal activities
To comply with our legal obligations and enforce our terms of service

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are small data files placed on your device that help us improve our website and deliver a better, more personalized service.

We use the following types of cookies:

Essential cookies: Required for the operation of our website, enabling core functionality
Analytics cookies: Help us understand how visitors interact with our website, allowing us to improve our services
Preference cookies: Enable our website to remember information that changes the way the website behaves or looks
Marketing cookies: Used to track visitors across websites to enable targeted advertising

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Sharing Your Information

We may share your personal information with the following categories of third parties:

Service providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and event management
Business partners: We may share your information with our business partners, such as wineries and event venues, to fulfill your requests or provide you with information about their products and services
Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We maintain security safeguards to protect your personal information and review our security procedures regularly. Our employees and contractors are trained to handle personal information securely and are bound by confidentiality obligations.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access, update, or delete your personal information
The right to rectification (to correct inaccurate or incomplete data)
The right to object to or restrict processing of your personal information
The right to data portability (to receive your data in a structured, commonly used format)
The right to withdraw consent at any time for processing based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

Clicking the "unsubscribe" link in any marketing email we send
Contacting us using the information provided in the "Contact Us" section
Updating your preferences in your account settings, if applicable

Please note that even if you opt out of receiving marketing communications, you may still receive administrative communications regarding your account or purchases.

Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last Updated: May 1, 2025